FX07 Doesn't Work
Choose your problem
Question 1: Is your battery running out quickly?
Answer 1: If your battery is depleting rapidly even when it's fully charged, it may be nearing the end of its lifespan or has already expired, and you'll need to replace it. To extend your battery life while your product is in storage, please disconnect the connection cables.
Question 1: Do you believe that your motors or motor are not functioning correctly?
Answer 1: Generally, these models experience very rare motor issues. You can lift the rear of your scooter into the air and provide power from the throttle to identify which motor is not working or running slowly. If you have identified a problem with the motor, check the connections between the motor and the controller, and fix any loose connections. If the issue persists after this correction, please contact technical support and provide them with a video of the problem for further assistance.
Cable & Assembly
Question 1: Do you believe your throttle is not functioning?
Answer 1: If there is excessive play when you turn the throttle, or if the throttle does not return to its position after releasing it, or if it seems to be slow in responding to your commands, you may need to replace your throttle.
Question 2: Is your dashboard not working?
Answer 2: If you have checked all the connections on your dashboard and still have no power, and you are certain that your battery is fully charged, you may need to replace the power cable between the handlebar and the battery.
Auto-Fold & Frame
Question 1: Is your auto-folding feature not working?
Answer 1: Remove the key from the ignition, as the auto-folding and unfolding will not function with the product's ignition on.
If you have a metal switch on the rear fender, press it once. While the switch is pressed, it is in the "On" mode. Then, you can manually fold or unfold your product by holding down the black switch next to it.
If your product does not have this metal switch, it means your product does not have the alternative remote-controlled auto-fold feature. In this case, first, set the gear on the rear fender to the "D" (drive) position, then press and hold any button on the remote control to automatically fold or unfold. If the remote control is still not working, you need to open the black plastic box inside the rear fender by removing the fender. After opening the box, press the button inside three times, then hold down any button on the remote control. If you see a blue light inside the black box when pressing the remote control buttons, it means your remote control is working.
Question 2: Is there visible damage to your product?
Answer 2: If the frame or any other part of your product is bent or broken, it needs to be replaced with a new one.
Question 1: Are you experiencing issues with wheel rotations?
Answer 1: Wheel axle bending is a common issue, typically occurring in the front wheels. Determine which side's axle is bent and replace it. This problem is specific to the front wheels.
Question 2: Do you hear clicking sounds from your front wheels?
Answer 2: If you hear this sound, check for any breakage or cracks in your front wheels. If there doesn't seem to be a problem with your wheels, the ball bearing systems inside your rims may have been damaged and require replacement.
Question 3: Is your handlebar facing the wrong direction?
Answer 3: To correct the handlebar's alignment, you need to loosen the nut closest to the front wheels, allowing access to the screw inside the handlebar. Loosen this screw, adjust the handlebar to the correct position, then tighten the screw and secure the nut.
Question: Do you believe your charger is not working?
Answer: If the LED lights on your charger are green when you plug it in and your indicator lights are not working, your charger is defective, and you need to replace it with a new one. If the LED lights on your charger are blue or red during the charging process, it means your charger is functioning.