Nice chair. Have not used it yet but I have tested it. Faster than I expected.

Very pleased with the chair

My wife loves the Rubicon and drives it primarily as her inside mobility. The only issues I have are that at the age of 80, it's a bit too large and a little too heavy for me to pick up and load into our suv. But I want you to understand that this electric wheelchair is everything you say it is and does wonderfully for my handicapped wife. She especially loves the way the batteries handle the full day of her activities on one charge. We fully approve of our purchase of this unit and would recommend it to anyone else.

The bottom cushion arrived in good shape and on time. The velcro strips on the bottom make installation very easy. Once it is put in place, it stays there. I'd forgotten how firm the seat was on this chair. I'd recommend this cushion to anyone with a DX08 chair.

Working well, just wish seat area was about 2” wider

Seat a little small so far can not find a problem with it

Still practicing the joystick but overall it’s okey. There is no basket attachment and unable to lift both the armrest. It’s light and easy to carry on.

I didn’t have any problems with the delivery. It was on time.

Well, it's just a battery! Charged it and it works. I alternate with the original one so always have power available. The batteries only stay on the charger long enough to get a full charge, Do not leave them on the charger 24/7! It's best to let them cycle up & down.

So first -the negative. We read all the material and was under the impression that the remote control would be utilized to auto fold this unit. In fact we spent20 minutes on the instructions trying to figure out what we were-doing wrong. Eventually we saw a very small note. Not for this model. I am a retired first responder who got injured. We struggled at first but were able to manipulate it closed. As for the chair itself. Fantastic! I reside in a remote area in Happy Jack Az. I was able to travel the chair up my gravel driveway and traveled 1/2 mile on dirt road to my neighbors home, with no problems at all. Thank you for getting it to me. We have a big jeep club up here. So now I can park my chair along side the rubicon group.

The spare parts looks just like the original. Y’all did a good job. I will order again from you all. I know where to find spare parts now.

Love this chair. Have already had a few people ask about where we got the chair. It's easy to fold and put into the car. My grandmother who is 82 is able to operate the chair easily as well. Additionally, the shipping is so fast. It got to our home within two business days!

I ordered another battery for my lightweight chair which has help my wife get around alot. Replacement chair from you folks in the near future. Thanks for your help.

a true workhorse, very strong, comfortable, durable, & quite fast

Am loving my new chair thank you so much I started to think it wasn't coming but I got it today and am loving ❤️ it may God bless you all and Happy New Year's 🙏🙏🙏.I will be ordering another in the near future thank you so much

My husband is a 77 year old veteran and the VA supplied a scooter some years ago, but it’s bulky and he wanted this chair to navigate around our senior independent apartment complex.
Anyway, we had this huge box delivered and we were all excited assembling his new chair….etc. BUT the very next day FedEx arrived on our doorstep with another huge box containing the identical chair… I ran to check my bank account and there was a SECOND charge on our credit card! ($1,599.00)
Our immediate response was “OMG” …. Ordering this on Amazon, the billing issue, even the geographical differences (we live in Fl and Rubicon is in California) this was going to be a logistical nightmare to get a refund!
But to our pleasant surprise when we contacted Rubicon (they take messages and return their calls) Their response was immediate. We had at least a dozen phone contacts because FedEx kept screwing up the pick up times because we’re a gated community and the office was closed, etc.
We dealt with a gentleman named Carlos, he was courteous and prompt returning our calls within an hour. So, even though it was an obvious error on their end, they corrected it with no hassles on our end. We received our refund last night.
That’s why my review says “Excellent customer service”! And my husband is happy with his chair!//. ….

I’m resubmitting my review… I don’t get the negative feedback… my husband has had his chair since last summer…. He uses it probably 1/2 dozen times a day taking the dog in and out… visiting neighbors, mail, etc. We load it up to take out to lunch, mall, doctors, etc. (it is heavier than anticipated/ approx 80 lbs) we get assistance loading it. It’s been a game changer for him staying independent.

At first I wanted to return it because controls are on the right side. My mom is left handed and found it very difficult to use right handed. However after doing some searching on YouTube I realized I could switch controls to the left side and it has worked out great for her. The instructions that came with did not tell you that they could be switched. My only issue is that it is very heavy and hard for me to put in and out of car. But the struggle is worth it to see her freedom going around in the store or going out with me for walks.

We bought this for my husband to be independent when we went places. Best decision we made. This chair is light enough for me to pick up by myself, fits in the back of a small SUV just by folding down the arms and goes anywhere! Battery can last up to 5 days days of daily use for Dr appointments, shopping, etc. Goes through grass, up hills and over ruts. We take it to the park and down trails. Have been on a cruise with it and it was small enough for others to get in the elevator with us. If something happens to this one, we will be buying the same one as a replacement.

This is my second DX-07 chair this year. I received my first one in March of 2025 after being released from therapy.
After using it for a few months I sold it anticipating the purchase of a recliner chair. Fast forward a few months and I decided that the regular chair would best serve my needs, thus the new one. I did have a minor issue with the controller on the first chair due to my error. I contacted Rubicon Customer Service, we discussed the issue, and they immediately sent a new one under their warranty policy. I charge the battery overnight and had only one instance of it getting weak due to extensive use during the following day. A 15-20 minute charge allowed me to finish the day.
If the need should arise, I'd have no problem ordering another chair from Rubicon.